Packages at The Space


Single Class and Flexi Package Packages specify a number of classes (which is either a fixed maximum or unlimited) and a period of validity:
  • Any full or part class attended counts as a class
  • The Package starts the day of attendance of the first class in the Package
  • The last day of validity of the Package is the earlier of:
    1. the date the maximum number of classes is attended (where applicable)
    2. the close of day on the day prior to the start date plus the period of validity
12 class, 5 week Package, expiry after maximum classes used
MON TUE WED THUR FRI SAT SUN
Week1 Class1 Class2 Class3
Week2 Class4 Class5 Class6
Week3 Class7 Class8 Class9
Week4 Class10 Class11 Class12
EXPIRED
Week5
12 class, 5 week Package, expiry after validity passed
MON TUE WED THUR FRI SAT SUN
Week1 Class1 Class2 Class3
Week2 Class4
Week3 Class5 Class6
Week4 Class7 Class8
Week5 Class9 Class10 EXPIRED

Package are not suitable if your schedule is uncertain, as they require maximum commitment and are not fully flexible. You cannot for example freeze your Package mid-way through, due to a change in personal, family or work circumstances.

At the time of purchasing your Package however, you may specify one period of a consecutive number of days of a minimum of 5 days and a maximum of 14 days, during which you wish to put your Package on hold. You may not make use of your Package during this period and your Package validity will be extended by the same number of days for which it was put on hold. This only applies at the time of purchasing your Package and not once it has started.

You cannot simply freeze your Package mid-way through, due to a change in personal, family or work circumstances.

Packages cannot be cancelled or refunded, however if after starting your Package you decide you do not wish to continue with it at that time, you may (at any time before the normal expiry of your Package, but not after expiry) Adjust and Restart the Package in the following way:
  1. Request the Space to Adjust and Restart your Package;
  2. Make an associated payment for those classes, which you did attend in your Package, prior to requesting a restart (subject to a minimum payment of 2 x the Drop In rate). These will be treated as Drop In classes instead of Package classes. Your request to restart will be accepted once this is paid in full;
  3. Once the restart is accepted, restart the full Package from scratch at a date of your choosing within 1 month of requesting a restart. If the Package has not been restarted after this time it will expire permanently.
12 class, 5 week Package, Rs.7,000, restarted after 3 classes used
MON TUE WED THUR FRI SAT SUN
Week1 Class1 Class2
Week2
Week3 Class3
Week4
Week5 RESTART REQUEST & PAYMENT
  1. Request to restart Package
  2. Payment of 3 classes x Drop In rate that applied on days of classes taken: 3 x Rs.850 = Rs.2,550.
  3. Restart Package from scratch
MON TUE WED THUR FRI SAT SUN
[Week1] Class1 adjusted to drop-in Class1 adjusted to drop-in
[Week2]
[Week3] Class3 adjusted to drop-in
[Week4]
Week1 RESTART Class1 Class2 Class3
Week2 Class4 Class5
Week3 Class6 Class7 Class8
Week4 Class9 Class10
Week5 Class11 Class12 EXPIRED
Notification

We aim to avoid cancelling classes wherever possible, but inevitably there will be occasions where this is unavoidable.
We aim to notify regular participants of a class of a cancellation in good time. The most effective way to avoid the disappointment of turning up to a cancelled class is to join the class Whatsapp group and follow The Space Instagram stories on @thespace.juhu.

Packages for a Single Class (with a Fixed Maximum Number of Classes)

Where a class is cancelled, that you could reasonably be expected to have attended, we will extend the validity of your Package by at least an equivalent number of days.

Packages for a Single Class (with an Unlimited Number of Classes)

We will not extend the validity of your Package for occasional cancellations, however where a substantial number of classes have been cancelled, that you could reasonably be expected to have attended, The Space Management may, at its discretion extend the validity of your Package.

The Space Flexi Package (Occasional Class Cancellations)

We will not extend the validity of your Package for occasional cancellations, as the nature of the Package provides alternative options should a particular class be cancelled.

The Space Flexi Package (Removal and Addition of Participating Classes)

The timetable and participating classes are subject to change. Where such changes are substantial and have unreasonably changed the nature of the Package, The Space Management may, at its discretion agree an alteration to your Package to ensure you are not unfairly treated.

Bulk-Buys are somewhat similar to Packages, however for a given number of classes, the validity period would be much longer than for an equivalent Package. The longer validity offers great flexibility, so the extra flexibility options available to Packages do not apply to Bulk-Buys. For example, Bulk-Buys can never be frozen. Nor can Bulk-Buys be Adjusted and Restarted. Other than this, Bulk-Buys function very similarly to packages.

Any communication you may have understood to indicate a difference to the terms laid out here should be presumed to be incorrect unless specifically stated in writing by The Space management.