Package are not suitable if your schedule is uncertain, as they require maximum commitment and are not fully flexible.
You cannot for example freeze your Package mid-way through, due to a change in personal, family or work circumstances.
At the time of purchasing your Package however, you may specify one period of a consecutive number of days of a minimum of 5 days and a maximum of 14 days, during which you wish to put your Package on hold. You may not make use of your Package during this period and your Package validity will be extended by the same number of days for which it was put on hold. This only applies at the time of purchasing your Package and not once it has started.
You cannot simply freeze your Package mid-way through, due to a change in personal, family or work circumstances.
|Week5||RESTART REQUEST & PAYMENT|
|[Week1]||Class1 adjusted to drop-in||Class1 adjusted to drop-in|
|[Week3]||Class3 adjusted to drop-in|
We aim to avoid cancelling classes wherever possible, but inevitably there will be occasions where this is unavoidable.
We aim to notify regular participants of a class of a cancellation in good time. The most effective way to avoid the disappointment of turning up to a cancelled class is to join the class Whatsapp group and follow The Space Instagram stories on @thespace.juhu.
Where a class is cancelled, that you could reasonably be expected to have attended, we will extend the validity of your
Package by at least an equivalent number of days.
We will not extend the validity of your Package for occasional cancellations, however where a substantial number of
classes have been cancelled, that you could reasonably be expected to have attended, The Space Management may, at its discretion
extend the validity of your Package.
We will not extend the validity of your Package for occasional cancellations, as the nature of the Package provides alternative options should a particular class be cancelled.
The timetable and participating classes are subject to change. Where such changes are substantial and have unreasonably changed the nature of the Package, The Space Management may, at its discretion agree an alteration to your Package to ensure you are not unfairly treated.
Bulk-Buys are somewhat similar to Packages, however for a given number of classes, the validity period would be much longer than for an equivalent Package. The longer validity offers great flexibility, so the extra flexibility options available to Packages do not apply to Bulk-Buys, nor is the validity of a Bulk-Buy extended for an occasional class cancellation. For example, Bulk-Buys can never be frozen. Nor can Bulk-Buys be Adjusted and Restarted. Other than this, Bulk-Buys function very similarly to Packages.
Any communication you may have understood to indicate a difference to the terms laid out here should be presumed to be incorrect unless specifically stated in writing by The Space management.